What is Takeaway.com+ and free delivery for 90 days?
Free delivery for 90 days with Takeaway.com+ gives you unlimited free delivery on orders over €15 from participating shops and restaurants on the Takeaway.com platform*.
How does free delivery for 90 days with Takeaway.com+ work?
"You can enjoy free delivery for 90 days with Takeaway.com+ when placing an eligible order, and use it as often as you like during that period. Just keep in mind that your order value needs to be at least €15 to qualify with one of our participating partners.
Does free delivery for 90 days apply to all restaurants?
Free delivery for 90 days applies to participating shops and restaurants on the Takeaway.com platform.
Are there any hidden fees or extra charges?
With Takeaway.com+ you can order as many times as you like within 90 days, and not worry about paying a delivery charge each time (as long as your order is over €15 and the delivery fee for this order does not exceed €5.99).
What benefits will I receive?
You will receive unlimited free delivery for 90 days*. You can order as many times as you like, and we’ll cover the delivery fee every single time for your orders above €15 and the delivery fee for this order does not exceed €5.99.
How do I cancel my Takeaway.com+ benefit?
If you change your mind, you can cancel Takeaway.com+ within 14 calendar days of purchase via the Takeaway.com+ page in the app.
What happens to my Takeaway.com+ benefit after 90 days?
Once the 90 days are up, your Takeaway.com+ membership won't renew. Just enjoy the full period, worry-free.
Can I redeem the offer on multiple Takeaway.com accounts?
Your Takeaway.com+ is tied to your own account, and you can only purchase one Takeaway.com+ for use on your account at a time. To activate Takeaway.com+ on other Takeaway.com accounts, simply follow the process and add Takeaway.com+ during the checkout process.
Why did I not receive a €0 delivery fee on my order?
Orders are subject to a minimum order value of €15 (before any applicable fees, such as service fees or payment fees are applied). If you placed an order, where the delivery fee (without Takeaway.com+) would not exceed €5.99, with an eligible minimum order value and did not receive €0 delivery fee, please contact our customer service. Please ensure you have a Takeaway.com account and you're logged in.
What are the terms and conditions of this offer?
For the full terms and conditions, click here.
What payment methods can I use to pay for Takeaway.com+?
You can only use online payment methods, excluding Takeaway.com Pay. This means that cash payments are not eligible.
What if my order is above €15 and I pay with cash or Takeaway Pay. Can I still get free delivery?
No, you will not be eligible for free delivery with Takeaway.com+ due to your payment method being cash or Takeaway Pay.
What if I move to a different city/country, will my free delivery still apply?
Your free delivery for 90 days benefit is valid only in Takeaway.com Belgium. If you move to a different country or if you order from a different country, free delivery will not apply.
Can I transfer or share my free delivery with someone else?
No, the offer is only valid on your own account and is not transferable.
What if I accidentally purchased free delivery, can I get a refund?
You have a 14 day cooling off period to cancel Takeaway.com+ if you change your mind, which starts the day after purchase. You can request a cancellation by logging into your account and requesting to cancel Takeaway.com+. See extended T&Cs page to read more.
How do I check how many days I have left?
You can see the expiring date in your Takeaway.com+ page in the app and at checkout.
Can I use this offer on both the app and website?
Yes, your free delivery for 90 days with Takeaway.com+ benefit will apply on both the Takeaway.com website and the app. Just make sure you’re logged into your account, using the latest version of the app and use an applicable form of payment for Takeaway.com+.