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Ordering
How do I place an order?
How do I change my order?
How do I cancel my order?
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Delivery
What happens after I have placed my order?
How long does a delivery take?
What are the delivery costs?
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Payment
How do I pay for my order?
Do I have to pay transaction costs?
My online payment failed
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My account
How do I create an account?
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Quality
Who is responsible for the food quality?
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The restaurant did not receive my order
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Services and conditions
Terms and conditions
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Stamp cards and stamps
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I haven't received an email with a stamp card.
How can I check the availability of my stamp cards?
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Points Programme
What are points?
How do I collect points?
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Ranking
How is the position of restaurants listed on Takeaway.com organised?
Most important factors (main parameters)
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Takeaway Pay
Takeaway Pay for employees
I want my company to subscribe, how does it work?
How can I order using my Takeaway Pay allowance?
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Contactless delivery (Coronavirus)
At Takeaway.com we take the recent global developments related to Coronavirus very seriously.
How does the contact-free delivery work?
What if I want to pay cash?
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Fooi voor de bezorger
Do I have to tip?
How do I tip the courier using the new feature?
I want to leave a tip using the online tipping feature. How much should I tip?
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