The recruitment process for a Brand Ambassador

A better route to getting hired

We know that applying for a new job can be a daunting process, but we want to make things as simple, easy and enjoyable as possible when you apply with us. That’s what this guide is for.

We’ve put together a helpful diagram below, to give you an overview of the hiring process for Takeaway.com Brand Ambassadors. If you want more info, don’t worry. We’ll go into more detail about every step of our hiring process in this article.

Step #1: Finding your preferences

At this stage of the application process, we want to find out more about you. That includes your preferences about:

• Which vehicle you want to use

• How many hours you would like to work with us

• Which type of shifts you’re interested in

We will do this by asking you a few quick questions and asking you to upload some documents to ensure you’re eligible to work with us.

Step #2: Your interview with us

Once we’ve reviewed your details and confirmed that everything is in order, one of our recruiters will contact you for an interview or all information will be provided via WhatsApp. As well as getting to know you, they will also give you some useful information on the following topics:

• Working conditions

• Benefits

• Next steps of the recruitment process

They can also answer any other questions you may have about our business or recruitment process.

Step #3: Signing your Takeaway.com contract

Here’s how it works…

For Agency contracts, our payroll provider NowJobs will get in touch with you, to help set your work contract and collect all the relevant payroll information from you.

They will then send you an email to explain the next steps in your process, which are:

• Creating an account on NowJobs platform

• Providing information for their systems

• Uploading your documents

• Complete a safety test

For Fixed term and Permanent contracts (subject to availability), our Recruiters will get in touch with you, to help set your work contract and collect all the relevant payroll information from you.

They will then send you an email to explain the next steps in your process, which are:

• Providing information for their systems

• Receiving and signing your contact

Step #4: Preparing to set off

Excited to get on the road with us? After signing the contract and before your first shift, we need you to take a few steps:

1.     Learn about the tools involved in your job (CLX)

2.  Take appointment to have you bike checked by our partner Decathlon

3.     Get to know our health and safety policies

4.     Book your first shift

Joining Takeaway.com on the road

Once you have completed this step, you’re ready to start working as a Takeaway.com Brand Ambassadors.

At this point, it’s time for your first shift. One of our Courier Captains will join you for this shift, explaining everything you need to know, answering any questions, and guiding you through your first few orders.

Exact information on when and how your shift begins depends on the city you’re working in, as well as the vehicle. For more info, please refer to the following article.