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Orders

Placing an order

Issues with my order

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Orders

Placing an order

How can I order food on Takeaway.com?

How can I customise the restaurant list?

What is the delivery area for each restaurant?

How much do I need to pay for delivery?

How can I tip the courier?

About my order

Can I modify my order after I've paid for it?

I've just placed an order, but my contact details are wrong.

I've used the wrong address in my order. Can I change it?

Can I add cooking instructions to my order?

How do I add delivery instructions to my order?

How do I know if my order went through?

Issues with my order

My order is late. I'm still waiting!

Can I modify my order after I've paid for it?

I didn’t receive what I ordered. What should I do?

My order arrived messily. There are missing and/or spilled items.

I'm not happy with the courier service.

I'm not happy with the quality of the food.

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Order cancellation

I need to cancel my order right now!

Why was my order cancelled?

Food quality

How does Takeaway.com handle allergens and additives?

How does Takeaway.com ensure food quality?

How do I review my order?

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