Changing your vehicle and updating your documents

To change your account type from bicycle to a vehicle, or vice versa, we require the following information/documentation:

From Bike to Car

Ready to roll with four wheels? We need to see your valid driver’s license (front and back), a proof of vehicle registration and the insurance coverage. The thermal courier backpack that you used on your bike can still be used in your vehicle. 

From Car to Bike

Switching to two wheels? You’ll need a thermal courier backpack. Either order one from the Courier Portal or show us yours with a pic upload.

Keep Your Info Up to Date

To update your documents you’ll need to supply the above information to our courier support team. You can reach them on courier.be@takeaway.com.

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By: Takeaway BE - EN

Need support with your account? Takeaway.com.com courier assistance is always here if you need us. You can reach us via the Courier App chat feature both during your shift for anything urgent or via offline chat for anything non-urgent.