Changing my delivery zone

When you join the Takeaway.com Network, you choose your delivery area by picking preferred zones. Depending on where you are based, this may just be one zone if you are delivering within a smaller, more rural area. However, if you are delivering in a bigger city, you may find yourself in a zone group.

To receive offers, start your run in your chosen zone. Your zone location is available to see in the Courier App.

Adding and Removing Zones:

Yes, you can update or add delivery zones. As an independent contractor, you have full flexibility to choose where, when, and how long you deliver. Expanding your active zones allows you to broaden your delivery area and increase your opportunities on your own terms.

While you can view your current zones under the Availability tab, zones cannot be added or removed manually.To update your delivery zones, please contact Courier Support directly through the app.

Picking Your Preferred Zone:

If you have more than one zone on your profile, you can get scheduled in any. To limit, hit Availability, then Settings. Edit your Scheduling Preferences.

Go to the Availability tab on the Scheduling screen in the App. Tap on the Settings icon in the top right corner, and edit your Scheduling Preferences.

Please only apply in the delivery zone you wish to work in. Do not apply to deliver in a zone which is open for new couriers to apply if your preferred zone is closed. We are not able to transfer you to a new zone.

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By: Takeaway BE - EN

Need support with your account? Takeaway.com.com courier assistance is always here if you need us. You can reach us via the Courier App chat feature both during your shift for anything urgent or via offline chat for anything non-urgent.