App issues? We got you!

If you’re facing any hiccups with our app, don’t worry. Here are some helpful steps you can try out:

First things first, give logging out and then logging back into the app.

Sometimes even your device needs a breather. Restart it and give it another go.

If not, try deleting and redownloading the app. 

Make sure your app is the latest and greatest version- check the App store to seeNetwork acting up? You might want to reset those settings and try again.

Our Courier App is compatible on Android devices running OS 8 and newer, as well as iOS devices iOS 12 and newer. 

Need more help? Just fill out this form, and we’ll swoop in with a solution.

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By: Takeaway BE - EN

Need support with your account? Takeaway.com.com courier assistance is always here if you need us. You can reach us via the Courier App chat feature both during your shift for anything urgent or via offline chat for anything non-urgent.