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Product Analyst Back Office

With a data-driven and outcome-focused approach you find new opportunities to constantly improve our internal products and services, and use your skills to make the collected data accessible, understandable, and actionable. Google Analytics and Hotjar are some of the toolings you are using to get the data. You know that data does not just fall from the sky (or from a tracking script) so you are tech savvy enough to identify, track, and use the data you need to optimize the user experience.

The team:

Within Back Office, we provide high-quality products and services to empower our colleagues to work better and more efficiently and to enable the growth of our platform and company. Our main product is used by almost 3000 employees in 10 countries and supports all Takeaway.com departments.

Together with your teammates of the Back Office Platform team in Enschede, you are responsible for the best possible user journey in our internally used Content Management System. You will be part of a multidisciplinary Product team consisting of frontend and backend developers, Quality Assurance, UX/UI researchers/designers, a Product Owner and Scrum Master.

You play an important part in finding new opportunities and activities related to pinpointing the best possible solutions to reach the team's objectives. Using the Agile framework, we deliver new features, improve existing ones, and innovate our products iteratively and continuously.

Your job:

  • Design measurable metrics and KPIs according to the business of stakeholders, and develop reports using Business Intelligence tools and languages such as Tableau, Amazon Redshift SQL and Python, so that stakeholders can regularly keep track of their achievement and know where they are right now
  • You are able to interpret the questions behind the question and have experience in communicating clearly and in a concise manner with stakeholders
  • Proactively propose business activities and opportunities which is taken out from data to stakeholders, so that they can take an innovative approach to efficiently and effectively improve their business
  • Train fellow team members on the usage of the various data & analytics tools available
  • You know exactly how data is gathered and processed by the different analyzing tools
  • You are the first point of contact and thought leader for behavioural analysis and website optimization strategies by using Google Analytics, Hotjar, Optimizely X, and similar toolings.

Your profile:

  • Advanced knowledge of SQL and Business Intelligence tools especially Tableau, Google Analytics and at least good knowledge of another data analytics tool like R, Python
  • Being able to do in-depth analyses, for example performance analysis about the different steps in the funnel of key workflows
  • You have at least 3 years working experiences as Web Analyst, Business Analyst, Conversion Optimization Specialist, Product Analyst or similar areas
  • You have been working together with Product and different IT departments
  • You know how to assist them with insights from the digital analytics platform and help them optimize their products for web applications
  • You relish working in a team and enjoy collaborating and sharing knowledge with your peers.

Here's our offer:

  • The freedom to go where no one in our company has gone before
  • Possibilities to strengthen your skills and grow in the role
  • Being part of a new, young, professional and international team
  • A vibrant office location in Enschede, 26 days of vacation and great company events, like our summer party and snow event
  • Internal as well as external schoolings and conferences
  • Hackathons and prototyping of new solutions. 

Application process

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