How To

The Partner Hub is where it all happens. Let’s explore the Partner Hub and discover all the ways you can use it to manage your business on Takeaway, increase orders, and grow your brand. Manage your business On the Partner Hub you can take care of all your daily business operations. This includes: Adjust your Read more

Your couriers represent your restaurant.That’s why it’s important that couriers look presentable – from their head to their delivery bags. Delivery bags carry a variety of foods day in and day out causing them to become dirty quickly – from grease stains, to dirt and odours. Are some of your bags in need of a Read more

It’s essential to input your verification code in your Restaurant Portal for a smooth start with Takeaway.com. Doing so will ensure you receive your payments on time, hassle-free. Where can I find my verification code? You will receive your first payout from us within your first week as a new partner. Find your generated verification Read more

By now, you will have heard the term “Restaurant Portal” quite a few times in our communications, but how can you use it for your restaurant? Your Restaurant Portal is a central hub for controlling and changing things for your restaurant on the Takeaway.com platform. It’s important to get familiar with your Restaurant Portal, but Read more

Why are reviews so important?Reviews are often the best way a restaurant can stay informed about how their customers view them, but they are much more than a simple score out of five stars. Not only do they have the power to influence coustomer decisions, they can also strengthen a restaurant’s credibility. They are a Read more

Instagram is one of the most powerful marketing platforms for restaurants for one key reason: it’s visual. People are more engaged when they scroll through pictures in comparison to articles and menus. We know it’s a great channel to use for your restaurant’s marketing, but how can you use Instagram to your advantage? Here are Read more

Are your opening hours up-to-date? Ensuring your delivery and pickup hours are correct prevents orders coming in that your restaurant can’t process. On special days, such as holidays, you may want to close at a time that better suits you. Make sure you receive every potential order and avoid unnecessary customer dissatisfaction by setting accurate opening and custom hours. Read more

The EU single-use plastic ban comes into force on July 3rd. Once the ban comes into effect, you will no longer be allowed to use a number of plastic items in your restaurant. Read more

We're in a time where deliveries and online orders make up more than half of the average restaurant's business. With high volumes of orders coming in at certain times, it's understandable that sometimes there will be orders that go out late. Read more

Convenience - a key reason why consumers order food. Today’s demands mean consumers have less free time to devote to cooking. That’s why when ordering, each step should be simple. From placing the order to the moment it arrives on their doorstep, the customer should be worry-free about their food. Read more

Social media is part of our daily lives, and is a fantastic tool for restaurants to stand-out online. Luckily, there are a few simple ways to start using social media to your advantage as a restaurant owner. In a time where dine-in customers are almost non-existent, you can still reach your customers digitally. Here are Read more

Do’s and Don’ts of food photography. Treat consumers to a ‘Feast for the eyes’ by capturing the beauty of your menu. Including images of your dishes means consumers will know what to expect and will help increase orders! Here are some tips on how to get the best pictures for your menu. Read more

Pizza Day – a day dedicated to appreciating one of the most-loved foods worldwide, especially in Belgium. In fact, pizzas are so popular here that Takeaway.com processed an average of 13 pizza orders every minute in 2020. Get ready to celebrate all things pizza on February 9th in an eco-conscious way. Here’s how you can Read more

Good hygiene practice is essential for any restaurant. No customer wants to eat from an unclean kitchen. And of course you don’t want your customers to get sick and ruin your reputation! Here are some Golden Rules you should follow to ensure a high standard of hygiene. 1. Wash your hands Of course, one of Read more

Couriers are amazing. They brave all types of weather – cold, rain, heatwaves… all to ensure the customer receives their food, fresh and warm. To say thank you, our consumers often show their appreciation in monetary form, with a tip. While consumers can pay tips in cash, they now have the option to pay tips Read more

Courier tipping, the perfect way for customers to show their gratitude to the person bringing them what they’re longing for – some tasty food! With online tipping your courier is rewarded for their hard work. Remember, rewarded couriers are happier couriers. But how do you know how much your couriers have earned? Viewing your courier Read more

Whether you use an order device or your Restaurant Portal, managing your orders is easy. Having full control and management over your orders is important to your business and can help increase satisfaction among your customers. What can I do if my restaurant is too busy?A large amount of orders can put your restaurant under Read more

Boost your orders, attract new customers and promote customer loyalty with our StampCard programme. Join and keep your customers coming back for more. How does the StampCard programme work?Reward your most loyal customers and keep them coming back for more. Who doesn’t love a discount? Each time a customer places an order at your restaurant, Read more