How is the delivery time calculated?


Tracking an order

How is the delivery time calculated?

There are two types of delivery times.

Average delivery time
We use data to calculate the average delivery time for a restaurant or store at a certain time. You'll see this time just below the place's name in the business list.

Estimated delivery time
The restaurant or store confirms the estimated delivery time for your order. If you select a desired delivery time on the checkout page, your selected time will appear on your order confirmation email. If you didn't choose a specific time, the delivery time automatically sets to 'As soon as possible'.

If the restaurant or store cannot deliver at your requested time, they are responsible for informing you directly.

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