How is the delivery time calculated?


Tracking an order

How is the delivery time calculated?

There are two types of delivery times.

Average delivery time
We use data to calculate the average delivery time for a restaurant at a certain time. You'll see this time just below the restaurant's name in the restaurant list.

Estimated delivery time
The restaurant confirms the estimated delivery time for your order. If you select a desired delivery time on the checkout page, your selected time will appear on your order confirmation email. If you didn't choose a specific time, the delivery time automatically sets to 'As soon as possible'.

If the restaurant cannot deliver at your requested time, they are responsible for informing you directly.

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