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How do I place an order?
How do I change my order?
How do I cancel my order?
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What happens after I have placed my order?
How long does a delivery take?
What are the delivery costs?
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How do I pay for my order?
Do I have to pay transaction costs?
My online payment failed
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Sodexo Card - NEW!
Can you refund my order paid by Sodexo that was not delivered?
Can you refund a part of my order paid by Sodexo, as this order was only partially delivered?
Can you refund my order paid partially by Sodexo in combination with voucher/Takeaway Pay/Bancontact/credit card/PayPal?
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How do I create an account?
I have forgotten my password
How does an account work?
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Who is responsible for the food quality?
How do I rate my order?
The restaurant did not receive my order
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Services and conditions
Terms and conditions
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Stamp cards and stamps
What are stamp cards?
I haven't received an email with a stamp card.
How can I check the availability of my stamp cards?
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What are points?
How do I collect points?
How many points do I receive?
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How is the position of restaurants listed on Takeaway.com organised?
Most important factors (main parameters)
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Takeaway Pay for employees
I want my company to subscribe, how does it work?
How can I order using my Takeaway Pay allowance?
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Contactless delivery (Coronavirus)
At Takeaway.com we take the recent global developments related to Coronavirus very seriously.
How does the contact-free delivery work?
What if I want to pay cash?
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Fooi voor de bezorger
Do I have to tip?
How do I tip the courier using the new feature?
I want to leave a tip using the online tipping feature. How much should I tip?
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